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GUIDELINES
OF TERMS AND SHIPPING
2002-2003
BILLING POLICY:
On
your bank or credit card statement Y2K Ecommerce will appear
for billing. If any questions or problems
regarding your billing please contact Pandoras Wet Box, 4804
Laurel Canyon Blvd # 199, Valley Village CA,
91607, Office 323-874-6209, Fax 323-874-6289
Monday-Friday
9am-5pm Pacific Standard Time
SHIPPING POLICY:
All
orders will be shipped "As Ready" but must allow Pandoras
Wet Box a minimum of 30 days between the
requested "Start Ship" and "Complete Ship"
date, regardless of date of receipt of order. Pandoras Wet Box
Lingerie will ship any style, color or size of item ordered
"As Ready", unless you specify otherwise.
A refused or returned shipment will put your order on hold until
resolved. Unauthorized returns or refused
shipments are subject to shipping charges and a 15% restocking
fee. These charges will be detucted from your account.
CANCELLATIONS:
Cancellations
will be accepted only if the notification of cancellation is
received at least 15 days prior to the
Start-Shipment date, and if the order calls for standard, current
styles and colors. Cancellations are not acceptable
if the order has been shipped.
RETURNS
AND ALLOWANCES
Returns
will not be accepted without prior authorization, regardless
of the reason for the return, and can be subject
to a 15% handling and restocking charge at Pandoras Wet Box
discretion. Authorization for returns may be requested
through your Pandoras Wet Box sales representative or by contacting
the company at our Valley Village office.
If authorized, a return label and packing slip will be supplied,
and must accompany your return shipment.
Merchandise returned without the authorized Pandoras Wet Box
shipping label will be refused and returned at the senders
expense. Only current merchandise in saleable condition will
be accepted for return.PANDORAS WET BOX
will accept returns of defective merchandise or errors in shipping
by Pandoras Wet box. All valid claims of Pandoras
Wet box shipping errors or defects in merchandise will be handled
and corrected promptly, to your complete satisfaction.
The Pandoras Wet Boxshipping label and packing slip for return
is still needed, however, to accept your return properly,
be sure to give complete details on all claims or requests for
returns listing the merchandise exactly, the specific
reason for return, and the corresponding invoice number and
date. All claims must be made within 15 days of receipt of goods.
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